Site Support

We've got you covered

WG&R supply a range of site support services and maintenance programmes that can be tailored to suit your precise requirements. With access to expert advice on demand and priority deployment, we guarantee timely resolution, day or night, whatever the weather.

Resident Engineers

Our Resident Engineers are highly trained and technically competent personnel with extensive teamwork skills and practical experience in troubleshooting, network analysis, and maintenance procedures.

Resident Engineer benefits include:

  • Reduced operating costs
  • Accelerated response times
  • Minimised system down time
  • Scalable resource deployment
  • Single point of contact
  • Site Knowledge / Information Sharing

Service Contracts

We offer service contracts, with Service Level Agreements designed to meet the Business as Usual and Fault Call Out priorities of our clients ranging from network connectivity issues to a leaking tap.

SLA options:

  • 4-hour onsite response times
  • 8-hour onsite response times
  • 24-hour emergency call-out

Preventative Maintenance Services

A planned maintenance program is an effective way to achieve optimum network performance whilst ensuring mechanical units and electrical systems operate safely and efficiently.

Our PMS agreements include: -

  • Thermal Inspections
  • Network Health Checks
  • PAT Testing
  • Emergency Light Testing
  • Fixed Wire Testing
  • Remedial Works